TK10 Bet's Privacy Policy

TK10 Bet (referred to herein as "we", "us", or "TK10 Bet") is a licensed online betting and gaming platform. We believe that your privacy is a fundamental right — and TK10 Bet is committed to upholding it.

This Privacy Policy has been prepared in compliance with Bangladesh's data protection laws and international standards. By using the TK10 Bet website, mobile app, or any of our services, you are deemed to have accepted this Privacy Policy.

The core purpose of our Privacy Policy is to keep you informed — what data we hold, why we hold it, and how you can request changes or deletion. Keeping your information secure is a commitment TK10 Bet takes seriously.

TK10 Bet collects your information through several methods. A full breakdown is provided below:

TK10 Bet uses your data only for specific, legitimate purposes. We never sell your information or use it for unrelated activities.

• Account Creation & Management: Your name, email, and mobile number are used to create and manage your TK10 Bet account.
• Payment Processing: Financial information is used to process deposits and withdrawals.
• KYC Verification: Identity document details are used to verify that you are a real person and are aged 18 or above.
• Customer Support: Your contact details are used to resolve complaints and support requests.
• Security & Fraud Prevention: Login and device information is used to detect any unusual activity on your account.
• Promotional Communications: If you give your consent, we may send you emails or SMS about bonuses and offers. You can unsubscribe at any time.
• Legal Obligations: Your data is used to comply with applicable laws and meet regulatory requirements.
• Service Improvement: User experience is analyzed to continuously improve the TK10 Bet platform.

TK10 Bet stores your data on secure servers. We only retain information for as long as necessary, after which it is securely deleted.

• Account Information: Retained for the lifetime of your account and for up to 5 years after closure.
• Financial Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Retained for up to 5 years after account closure.
• Marketing Data: Deleted immediately upon unsubscribing.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 30 days.

TK10 Bet never sells your personal data to third parties. However, your information may be shared in specific circumstances:

• Payment Provider: Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC Verification Service: Your information may be shared with a licensed KYC partner for identity verification purposes.
• Law Enforcement: Information may be disclosed in response to a court order or government directive.
• Gaming Regulatory Authority: Required data is provided to regulatory authorities as part of our licensing obligations.
• Technology Partners: Limited data is shared with technology service providers who operate the platform — they are equally bound to uphold the same privacy standards.

TK10 Bet uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can disable cookies through your browser settings. However, disabling essential cookies may limit certain features on TK10 Bet.

TK10 Bet uses industry-leading security measures to keep your data safe. Our security framework is as follows:

• 256-Bit SSL Encryption: All data exchanged between you and TK10 Bet's servers is encrypted.
• Two-Factor Authentication (2FA): Additional OTP verification at login — prevents unauthorized access to your account.
• Firewall & DDoS Protection: Advanced server-level firewalls and protection against cyber attacks.
• Regular Security Audits: Regular penetration testing and security audits conducted by third-party experts.
• Data Masking: Sensitive information (such as bank account numbers) is masked within our systems.
• 24/7 Monitoring: Our security team monitors all systems around the clock.

As a TK10 Bet platform user, you have the following rights over your personal data:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Correct Your Data: If any of your information is incorrect, you may request a correction.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Opt Out of Marketing: You can unsubscribe from promotional emails/SMS at any time.

To exercise these rights support@tk10bet.appto send us an email. TK10 Bet will respond to your request within 30 days.

TK10 Bet is an adults-only platform. No one under the age of 18 is permitted to use TK10 Bet.

• Age is verified at registration via national ID or passport.
• If any user is found to be under 18, their account will be suspended immediately.
• TK10 Bet does not knowingly collect data from minors. Should any such data be collected inadvertently, it will be deleted immediately.
• If parents have concerns support@tk10bet.appto get in touch.

TK10 Bet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or platform notification.

Continued use of TK10 Bet after a revised policy is published will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: support@tk10bet.app
• Live Chat: Click the chat icon on the TK10 Bet platform for 24/7 support.
• Response time: Typically responded to within 24–48 hours.